Terms and Conditions 4dgang
This document contains all rules, rights and responsibilities that apply when you use the 4dgang platform. Please read carefully before registering or using any of our services.
The Foundation of Our Agreement
Six principles that form the basis of the relationship between 4dgang and every user who registers and plays on our platform.
Account Eligibility
Only individuals aged 21 and above are permitted to open an account and use the 4dgang platform. Each user may only hold one active account. Opening multiple accounts may result in all such accounts being closed.
Account Security
Users are responsible for keeping their password and login details confidential. 4dgang will never ask for your password through any channel. Report any unauthorised access to our support team immediately.
Deposits and Withdrawals
The minimum deposit is RM50 per payment method. The minimum withdrawal is RM100. Withdrawal processing time is typically between 30 minutes and 3 hours depending on the chosen method and security checks.
Bonus Terms
All bonuses are subject to the stated wagering requirements. The 200% welcome bonus up to RM1,500 requires wagering 25 times the bonus amount before bonus winnings can be withdrawn. Abuse of bonuses may result in cancellation.
Game Integrity
Any attempt to manipulate games, use automated software or carry out fraudulent activity is strictly prohibited. 4dgang reserves the right to suspend accounts and withhold balances associated with such activity.
Customer Support
The 4dgang support team can be reached via live chat and email, available 24/7 in Malay and English. Every complaint will be recorded and handled according to our internal procedures in a fair and transparent manner.
⚖️ Important: By registering or using the 4dgang platform, you are considered to have read, understood and agreed to all terms and conditions stated in this document. If you do not agree with any part, please stop using this platform.
Acceptance of Terms
This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("User") and 4dgang ("Platform", "we" or "company"). These Terms take effect as soon as you complete the account registration process or use any part of our platform.
4dgang operates under international licensing and provides online gambling services covering online slots, live casino, sports betting, fish shooting and boxing betting to adult users in Malaysia. This platform is not intended for individuals under 21 years of age or for those residing in jurisdictions where online gambling is specifically prohibited.
You are responsible for ensuring that your use of this platform is lawful under the local laws applicable to you.
Account Registration
2.1 Age and Eligibility Requirements
Account registration with 4dgang is open only to individuals who:
- Are at least 21 years of age at the date of registration;
- Have full legal capacity to enter into a binding agreement;
- Are not citizens or permanent residents of any jurisdiction that prohibits online gambling.
2.2 Account Information
You are required to provide accurate, complete and current information during registration, including your full name, active mobile number and a valid email address. Any false or misleading information entitles 4dgang to close your account without prior notice.
2.3 One Account Per User
Each user is permitted to hold one account only. Opening more than one account by the same individual — including using different names, phone numbers or devices — is a breach of these terms and may result in all such accounts being suspended and the balances in them being forfeited.
⚠️ Warning: 4dgang reserves the right to request identity verification documents (such as a copy of your MyKad or passport) at any time for the purpose of account verification and compliance with Know Your Customer (KYC) procedures. Failure to provide the requested documents within the specified period may result in the account being suspended.
Deposits and Payments
4dgang accepts deposits via the following methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay and cryptocurrency (USDT, BTC, ETH). The minimum deposit for each method is RM50.
All deposits must be made from a payment method registered in the user's own name. Use of a payment method belonging to a third party is prohibited. 4dgang is not responsible for losses arising from deposit errors made by users.
Successfully deposited amounts will be credited to your account immediately upon confirmation received from the relevant payment provider. If there is a delay or technical issue, please contact our support team via live chat or email.
Withdrawals
The minimum withdrawal is RM100 per request. Withdrawal requests will be processed within 30 minutes to 3 hours after verification by our finance team. This processing time is an estimate and may vary depending on system workload and security check requirements.
Withdrawals will only be made to the same payment method used for the deposit, except in certain circumstances that require additional review. 4dgang reserves the right to request additional identity verification before processing any withdrawal.
Bonus balances that have not met the wagering requirements cannot be withdrawn until those wagering requirements are fully satisfied.
Bonuses and Promotions
5.1 Welcome Bonus
4dgang offers a 200% welcome bonus on the first deposit up to a maximum of RM1,500. For example, if you deposit RM100, you will receive a bonus of RM200, bringing your account balance to RM300. The wagering requirement is 25 times the bonus amount, meaning RM200 × 25 = RM5,000 must be wagered before bonus winnings can be withdrawn.
Second example: a deposit of RM1,600 gives the maximum bonus of RM1,500, bringing the account balance to RM3,100. The wagering requirement is RM1,500 × 25 = RM37,500.
5.2 General Bonus Terms
- Each bonus may only be claimed once unless stated otherwise in the relevant promotion terms;
- Bonuses cannot be converted directly to cash without meeting the wagering requirements;
- 4dgang reserves the right to cancel any bonus if there are signs of abuse or fraud;
- Other promotional offers such as VIP cashback, birthday bonuses, referral bonuses and reload promotions will be stated separately with their own terms and requirements;
- Detailed values of promotions other than the welcome bonus are not stated here and are subject to the specific terms of each promotion.
💡 VIP Programme: 4dgang VIP members are divided into five tiers — Bronze, Silver, Gold, Platinum and Diamond — with weekly cashback benefits that increase by tier. Tier advancement is determined by your playing activity over time.
Game Rules
All games available on the 4dgang platform — including online slots, live casino, sports betting, fish shooting and boxing betting — have individual rules that should be understood before playing. Game outcomes are determined by a certified random number generator (RNG) or by the results of actual events for sports betting.
4dgang is not responsible for losses incurred due to a user's failure to understand the game rules. Users are encouraged to read the rules of each game before placing any bets.
In the event of a dispute regarding game results, 4dgang's system records will serve as the final reference. Any bets placed during a technical disruption may be voided and the stake will be returned to the user's account.
User Conduct
Users agree not to engage in the following activities while using the 4dgang platform:
- Using automated software, bots, scripts or technical tools to manipulate games or the system;
- Colluding with other players to gain an unfair advantage in casino games;
- Launching any cyberattacks or intrusion attempts against the platform's infrastructure;
- Using betting activity as a method of money laundering;
- Providing false personal identification information or impersonating another person;
- Sharing your account with another individual or allowing a third party to access your account.
A breach of any of the above rules entitles 4dgang to immediately suspend or close your account, withhold any balance associated with the relevant activity, and take appropriate legal action.
Account Closure
8.1 Closure by User
You may request to close your account at any time by contacting the 4dgang support team via live chat or email. Before closure is carried out, any eligible real money balance will be processed for withdrawal in accordance with our standard procedures.
8.2 Self-Exclusion
Users who wish to set their own betting limits or take a break from the platform are encouraged to contact our support team for further guidance on the responsible gambling tools available. More information is available on our Responsible Gambling page.
8.3 Closure by 4dgang
4dgang reserves the right to close or suspend a user's account without prior notice if there is a breach of these terms, fraudulent activity, or where required for legal compliance. In such cases, any real money balance confirmed to be clear of any breach will be returned to the user.
Limitation of Liability
The 4dgang platform is provided on an "as is" basis. While we make every effort to keep the platform available at all times, 4dgang does not guarantee that the service will always be free from interruptions, errors, or unavailability.
4dgang is not liable for any indirect, incidental, special or consequential losses arising from the use of or inability to use the platform, including but not limited to financial loss, data loss or business disruption.
4dgang's maximum liability under any circumstances shall not exceed the total amount you have deposited into your account in the thirty (30) days prior to the claim arising.
Data Privacy
The collection, processing and storage of your personal data is governed by the separate 4dgang Privacy Policy. By using this platform, you agree to the data handling practices as described in our Privacy Policy.
4dgang implements appropriate technical and organisational security measures to protect users' personal data from unauthorised access, disclosure, alteration or destruction.
Amendments to Terms
4dgang reserves the right to modify these Terms and Conditions at any time without prior notice. The updated version will be published on this page with a new update date. It is the user's responsibility to check this page periodically for any changes.
Continued use of the 4dgang platform after an amendment is published will be considered your acceptance of the revised terms. If you do not agree with any amendment, you should stop using the platform and may request account closure.
Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which 4dgang holds its operating licence. Any dispute that cannot be resolved through negotiation will be referred to the relevant arbitration body under the applicable international licensing regulations.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be removed or limited to the extent necessary, while the remaining provisions will continue in full force and effect.
📩 Any enquiries regarding these Terms and Conditions may be directed to our support team via 24/7 live chat or email at [email protected]. We will respond in either Malay or English according to your preference.
Questions About Terms and Conditions
Answers to the most frequently asked questions about the terms, rules and policies of the 4dgang platform.
Ready to Get Started?
Open a 4dgang account today and enjoy a 200% welcome bonus of up to RM1,500 on your first deposit. Our platform supports all Malaysian local payment methods.